Human Performance Depends on What People Do

Human Performance Depends on What People Do

A control room can have clear procedures, capable people and a full set of performance indicators, yet still be vulnerable. The vulnerability often sits in the moments between the formal controls: a challenge left unspoken, a handover accepted without sufficient...
Culture Surveys Versus Field Observations

Culture Surveys Versus Field Observations

A positive culture score can sit on the same dashboard as a late escalation, an unchallenged handover or a work group quietly adapting a control because the formal process no longer fits the job. That is the central issue in culture surveys versus field observations....
Can Culture Affect Safety in High-Risk Work?

Can Culture Affect Safety in High-Risk Work?

A permit is signed off. A supervisor has reservations but does not raise them. A team knows the job is running late, the client is waiting, and the next shift is already under pressure. No one intends to compromise safety. Yet this is precisely where the question, can...
Keith and our story

Keith and our story

Keith McMean, Group MD, has been at the helm of TEG UK from the beginning but the thinking behind the business started much earlier. His career has moved through building businesses, creative work, marketing, technology, digital transformation and organisational...
How to Build Leadership Accountability That Holds

How to Build Leadership Accountability That Holds

Accountability rarely fails because people do not understand the word. It fails because, when schedules tighten, risk rises or delivery starts to slip, leaders revert to familiar habits: decisions go unchallenged, commitments become vague and difficult conversations...
A Guide to Behavioural Data Measurement at Work

A Guide to Behavioural Data Measurement at Work

A missed challenge in a project review, a handover that relies on assumption, or a risk escalated too late can look like an isolated incident. In a high-pressure operation, it is more often evidence of a repeated behavioural pattern. This guide to behavioural data...

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